Framaid is operated by Andrew Sunderland under a UK limited company. We are registered with the ICO as a data controller. If you have any questions about how we handle your data, contact us at framaidadmin@gmail.com.
When you use Framaid, we collect:
We use your data to:
We do not sell your data, use it for advertising, or share it with third parties except as described below.
We share data only with the following service providers, who process it on our behalf:
All providers are bound by data processing agreements and are required to handle your data securely.
Client names, emails and phone numbers you enter into Framaid belong to you. You are responsible for ensuring you have a lawful basis for storing this data under UK GDPR. We process it only on your instructions as your data processor.
We retain your data for as long as you have an account with us. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or accounting purposes.
Under UK GDPR you have the right to:
To exercise any of these rights, contact us at framaidadmin@gmail.com.
Framaid uses only essential cookies required for authentication and security. We do not use tracking or advertising cookies.
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your data.
We may update this policy from time to time. We will notify you of significant changes by email or via the app.
For privacy questions, contact us at framaidadmin@gmail.com. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO).
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